To help you with the whole ordeal, here are things you need to know about Samsung phone repair
2020, despite being one of the worst years for businesses in recent times, was kind to Samsung. Especially if we’re talking about smartphones. In Q3 of 2020, Samsung shipped more than 80 million smartphones. That’s 26 million devices more compared to the year before.
The company remains one of the top three smartphone vendors, alongside Apple and Huawei.
Our lives revolve around our phones. For some, their phones are the most important item they own. That’s where they keep their contacts, photos, and memories. If anything happens to your phone, and you don’t have all of your data backed up, you run the risk of losing everything.
When something happens, it’s time to act fast and take your phone to a technician.
However, before you hand your phone over, there are certain things you need to take care of.
1. Make Sure Your Data is Backed Up
What we have on our phones means the world to us. Lots of people have their account details, sensitive personal information, not to mention photos, voice recordings, and videos stashed away in their phones. You don’t want all of that to get lost, wouldn’t you?
Even worse, you don’t want that data to fall into the wrong hands. That couldn’t happen to you? Think again. A third of adults in the United States have experienced identity theft, according to a recent cybersecurity awareness survey
To avoid losing your data – or having it stolen from you – back it up before taking it to a Samsung repair service. Sync your contacts with your Google account, upload your photos, Google Photos, and so on.
To be safe, the best thing to do is to back it all up both offline and online. Upload your data to the cloud and transfer it to an external hard drive as well.
2. The SIM Card Should be Removed
Just as the Samsung service center won’t need your personal data to repair your device, they won’t need your SIM card either. And just like your personal info, if your SIM accidentally gets into the wrong hands, it can be used to cause a ton of damage.
A criminal can use it to access all of your online accounts, and potentially steal a lot of money from you.
This is mainly done through a practice called “SIM swapping.” While you might’ve not heard of it, it’s becoming increasingly common in recent years. By taking over your phone number, criminals can open accounts in your name, change passwords to old accounts, and use them at will.
Make taking the SIM card out of your phone before handing it over to someone else a habit.
3. Write Down the Unique IMEI
While most Samsung phone repair services will handle your phone with care, it always pays off to be as careful as possible. Do you want to eliminate any possible chance of your phone being lost? Then you need to write down your phone’s IMEI number.
What’s the IMEI number and why’s this the first time you’ve heard of it?
IMEI, or International Mobile Equipment Identity number is a 15-digit number that every commercially sold phone has. Even if someone has the exact same phone model and color, you can always identify your personal phone using the IMEI number.
In some cases, knowing the IMEI number will help you get your phone back to you quicker. If you don’t know how to locate your IMEI number, you can simply dial “*#06#” on your phone, and it will pop up on your screen instantly.
4. Remove Accounts and Do a Factory Reset
After your backup is done, the SIM removed, and IMEI written down, you can wipe all of the data from your phone without worrying about it. If you never did it before, you have the Samsung authorized repair technician do it for you.
But if you don’t want to bother them, you can solve the problem all on your own. Remove all of the accounts and passwords from the phone and do a Factory reset to make sure the phone your internal storage is squeaky clean.
All you need to do is tap the “Settings” app and find the “Reset” option there. If you want to back up all of your data once again, just to make sure, now’s the time to do it. If you want to know more aboutü resetting data, simply click here.
5. Inform the Technician About All Issues
After you select a well-reputed phone repair service, you need to tell them all about the issues you’ve been experiencing. For instance, if you dropped your phone and the cam got damaged in the process, be sure to mention that to the technician.
Tell them about the damage in great detail to describe the problem accurately. That will help them prepare for the problem, and allow them to solve it as quickly as possible. You’ll also ensure that your phone gets back to you without any faults.
Work With Reliable Samsung Phone Repair Technicians
Whenever you take your phone to a technician, remember to follow these rules, and you’ll be fine. Just make sure that you’ve taken the steps correctly, and you’ll be fine.
You don’t have enough time to take your device to a certified Samsung phone repair service? Why not have them come to you? Is this possible?
With our iFixOnWheelz technicians, it is. All you need to do is book a repair today on our website and have a technician come and service your Samsung device on the spot.